Emabas

For all Emergency Management and First Responders across the USA that require fast emergency alerts and accurate coordination, precise resource deployment and accountability to manage emergency situations, EMABAS20 is an emergency management system that enables rapid alerting, delegation, and incident tracking based on the MABAS framework. Above all, it is a system that works to save lives.

85%

Improvement in platform performance

30%

Faster emergency response

100%

Of operations modernized

The Client

Hieba System Solutions is dedicated to revolutionizing mutual emergency alarm systems across the United States by integrating advanced technology into these critical systems.

By transforming traditional static box cards, used to manage emergencies, into dynamic documents that evolve in real-time as situations develop, Hieba System Solutions aims to reduce human error, save time, and ultimately save lives.

The Challenge

Scalability: Scalability was identified as a crucial factor to accommodate the platform's growth.

Easy User Experience: Note that the users may have limited experience with technology. This highlights the need for a user-friendly and intuitive platform.

Time Constraints for Platform Usage: Acknowledged that our users have limited time to use the platform due to their demanding roles in responding to emergencies.

Reducing Touchpoints and Steps: it is required that usability minimizes touchpoints and simplifies the user journey.

The Solution

The Results

Emabas

For all Emergency Management and First Responders across the USA that require fast emergency alerts and accurate coordination, precise resource deployment and accountability to manage emergency situations, EMABAS20 is an emergency management system that enables rapid alerting, delegation, and incident tracking based on the MABAS framework. Above all, it is a system that works to save lives.

85%

Improvement in platform performance

30%

Faster emergency response

100%

Of operations modernized

The Client

Hieba System Solutions is dedicated to revolutionizing mutual emergency alarm systems across the United States by integrating advanced technology into these critical systems.

By transforming traditional static box cards, used to manage emergencies, into dynamic documents that evolve in real-time as situations develop, Hieba System Solutions aims to reduce human error, save time, and ultimately save lives.

The Challenge

Scalability: Scalability was identified as a crucial factor to accommodate the platform's growth.

Easy User Experience: Note that the users may have limited experience with technology. This highlights the need for a user-friendly and intuitive platform.

Time Constraints for Platform Usage: Acknowledged that our users have limited time to use the platform due to their demanding roles in responding to emergencies.

Reducing Touchpoints and Steps: it is required that usability minimizes touchpoints and simplifies the user journey.

The Solution

A standardized and modernized system, built using current best practices.

1

Easy to maintain and upgrade with new features.

2

Scalable to many states in the USA.

3

User-friendly, making it accessible for individuals with limited technology experience, while remaining familiar for eMABAS 10 users.

4

Mobile-friendly, even for users wearing special gloves, and suitable for high-stress emergency situations.

5

Universal app: Almost 85% of the code used on the web app is being used on the mobile app.

6

The Results

Seamless System Migration and Modernization:

We successfully migrated Emabas 10 to the newly built Emabas 20, modernizing the entire front end and implementing a flexible system architecture. This allows for advanced and tailored business process logic, significantly improving operational efficiency.

Enhanced Real-Time Emergency Management:

The new system leverages digital technologies to modernize the MABAS box card system. Dispatchers now have real-time visibility of resources and their statuses as emergencies progress, which enhances decision-making and response times.

Improved Mobile Accessibility:

Emabas 20 is designed with top-tier mobile accessibility, allowing users to track the progress of emergencies and manage resources effectively from any location. This ensures that dispatchers and responders can stay updated and coordinate seamlessly on the go.

Technical Excellence:

We overcame significant technical challenges, such as adapting and migrating all data from the old system to the new one without any loss. This ensured a smooth transition for users, who did not have to recreate any data.

Positive Client Feedback:

Throughout the two phases of development, client feedback was overwhelmingly positive. We continuously adapted and improved the system based on this feedback, ensuring it met the evolving needs of the users. We are now working on the third phase, maintaining our commitment to innovation and excellence.

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