After being contacted by Erin and AJ, we stepped in to audit the back-end of their poker app… and immediately found problems. We went all-in with the Poker Power team and set out to build a new app from the ground up. Not wanting to run before we could walk, we rolled out individual features instead of a fully finished app. Each stage of the app build was rolled out to “Super Users”. We knew these ‘superusers’ would deliver honest feedback (exactly what we wanted) and help find bugs since they loved playing poker. Creating a feedback loop was critical to the project’s success as each soft launch was just the start of the product’s build, not the finish. Through each iteration, users could respond with what they liked, disliked, and bugs they found. By keeping Poker Power’s incredible community at the heart of the app launch, we were able to deliver a product that wasn’t just effective; it reflected the specific needs of Poker Power’s incredible community of users.